Returns policy

RETURNS POLICY

RETURNS AND REFUNDS

 

WE OPERATE WITH A MONEY BACK GUARANTEE.

  • If you purchased with route shipping security and your package was lost or stolen we will reship or resend using the app sent to your email at the time of purchase.

 

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 60 days from the purchase date. 

When you receive your order, please check to make sure these items are in good condition, and let us know right away if there is a problem with your shipment.

 

For Amazon.com Returns
If you are returning an order placed on Amazon.com, within 60 days of purchase date, you will receive a full refund to your credit card. Please contact Swiss Botany Customer Service via sales@swissbotany.com or call 
+1 812-727-0211